2770759 gower stone art, terms & conditions, policy
top of page

COSTUMER CARE

Thank you for shopping with Gower Stone Art, we hope you are delighted with your purchace and it lasts a lifetime.. If for any reason it does not, we want to know about it, we will do our best to rectify any problems.  

Firstly, Photograph any breakages, damages or errors and send the photographs to us via our contact page.  whilst we cannot guarantee that the photograph will be enable a refund, replacement or exchange it will certainly give us an idea of any problems.

Secondly please keep original packaging as in the case of breakages, or errors you will need this to return the item.

Thirdly once we have agreed either refund, replacement, we will sent you a return postage slip to attach to your parcel. (we can only refund, replace or exchange once we have the original item returned).

Fourthly we will contact you within 1 day of recieving item back with a decision on refund, replace, exchange.

we will post exchange within 1 day ( stock item) 4 days special order (eg; sign, number)

There are exeptions.  in the case of special order 1 off pieces. there is a no refund no return policy, as they are made to order and every effort will be made to clarify with you before we make it, that you are happy with the design, wording colour etc.  we cannont accept change of mind as a reason in this instance. we hope that you will understand.  

If you have any questions, please do not hesitate to contact us on our Contact page

PRIVACY & SAFETY

Cookies Policy   Last updated: 1st March 2018

Gower Stone Art ("us", "we", or "our") uses cookies on our Website, www.gowerstoneart.co.uk (the "Service"). By using the Service, you consent to the use of cookies.

 

Our Cookies Policy explains what cookies are, how we use cookies, how third-parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

 

What are cookies

Cookies are small pieces of text sent by your web browser by a website you visit. A cookie file is stored in your web browser and allows the Service or a third-party to recognize you and make your next visit easier and the Service more useful to you.

 

Cookies can be "persistent" or "session" cookies.

 

How Gower Stone Art uses cookies

 

When you use and access the Service, we may place a number of cookies files in your web browser.

We use cookies for the following purposes: to enable certain functions of the Service, to provide analytics, to store your preferences, to enable advertisements delivery, including behavioral advertising.

We use both session and persistent cookies on the Service and we use different types of cookies to run the Service:

 

- Essential cookies. We may use essential cookies to authenticate users and prevent fraudulent use of user accounts.

 

Third-party cookies

 

In addition to our own cookies, we may also use various third-parties cookies to report usage statistics of the Service, deliver advertisements on and through the Service, and so on.

 

What are your choices regarding cookies

 

If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

 

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages might not display properly.

 

Where can your find more information about cookies

 

You can learn more about cookies and the following third-party websites:

 

PAYMENT METHODS

- Credit / Debit Cards
- PAYPAL

- Offline Payments

Payment Methods
Contact
bottom of page